At Contabilidad Viva, we value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when using our website and services. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
We collect personal data necessary for account creation, course enrollment, and communication with users. This information may include your name, email address, contact details, payment information, and learning activity within the platform.
We may also collect non-personal data such as browser type, operating system, IP address, and website usage statistics to improve performance and enhance the user experience.
2. Purpose of Data Collection
The data we collect is used to:
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Create and manage user accounts.
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Provide access to online courses and educational resources.
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Communicate with users regarding updates, notifications, and support.
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Process payments and issue certificates.
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Improve content, functionality, and overall platform performance.
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Comply with legal obligations and ensure data security.
We only collect data relevant to these purposes and store it securely according to applicable data protection laws.
3. Data Storage and Security
All personal information is stored on secure servers with restricted access. We apply technical and organizational measures to prevent unauthorized access, disclosure, alteration, or loss of data.
Payment processing is handled through trusted third-party systems that comply with international security standards. Contabilidad Viva does not store full payment details.
4. Data Sharing and Disclosure
Contabilidad Viva does not sell or rent user data to third parties. Personal information may only be shared with trusted service providers who assist in website operations, payment processing, or communication, under strict confidentiality agreements.
We may disclose information if required by law or if necessary to protect the rights, safety, or property of Contabilidad Viva and its users.
5. User Rights
You have the right to access, correct, or delete your personal information at any time. You can also request data portability or restrict data processing. To exercise these rights, please contact us at support@contavivaup.com.
Requests will be processed promptly in accordance with applicable data protection regulations.
6. GDPR Compliance
Contabilidad Viva fully complies with the General Data Protection Regulation (GDPR) applicable within the European Union.
Under GDPR, users have the following rights:
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The right to be informed about data collection and its use.
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The right to access personal information held by Contabilidad Viva.
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The right to correct inaccuracies in their data.
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The right to request deletion of personal data (“right to be forgotten”).
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The right to restrict processing or object to data use.
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The right to data portability, allowing users to obtain and reuse their data across different services.
All data processing activities are carried out transparently, and users are informed of the reasons and legal basis for each data use.
7. Confidentiality Policy
Confidentiality is a fundamental part of our operations. All personal and professional information shared by users through our platform is treated with the highest level of discretion.
Our team members and partners are required to maintain strict confidentiality regarding any user data they handle. Information shared in connection with course participation or communication with instructors remains private and is not disclosed to third parties without explicit consent.
We continuously review and enhance our confidentiality measures to ensure that all personal data is treated responsibly and securely.
8. Cookie Policy
Our website uses cookies to improve functionality and personalize your experience. Cookies are small files stored on your device that help us remember preferences, analyze website traffic, and deliver relevant content.
Types of cookies used:
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Essential cookies – Required for website functionality and security.
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Analytical cookies – Help us understand user behavior and improve services.
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Functional cookies – Remember preferences such as language and display settings.
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Performance cookies – Monitor system performance to ensure smooth operation.
You may choose to disable cookies through your browser settings, but this may affect certain features or functionalities of the website.
9. Retention of Information
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.
10. Policy Updates
Contabilidad Viva reserves the right to update or modify this Privacy Policy at any time. Changes will take effect upon publication on this page. Users are encouraged to review the policy periodically to stay informed about how their data is handled.
11. Contact Information
For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
Email: support@contavivaup.com
Contabilidad Viva remains dedicated to ensuring your privacy, maintaining data transparency, and providing a secure learning environment for all users.